Delete your account

In the app

• Open Go My Way and go to the Account tab.
• Tap Delete account at the bottom of the screen.
• Enter your password and confirm.

Cancel any upcoming bookings or rides first; paid fares are refunded under our usual cancellation rules.

Without the app

Email support@gomyway.com.ng from the address you signed up with, with the subject “Delete my account”. We will confirm it is you and delete the account within 7 days.

What we erase

• Your name, email address and phone number.
• Your driver’s licence details, NIN and verification photos.
• Notification tokens, sign-in sessions and any unpaid seat holds.

What we keep

• Records of past trips and payments, without your name, for up to six years: other people took part in them, and tax law requires them.
• Security logs that protect accounts and help investigate abuse.

See our privacy policy for details.